Snapshots Now support
Certo Partners LLC
Questions, problems or ideas: email
support@certopartners.com. In the app you can
also use Send feedback in the menu, which attaches a screenshot of the screen you were on.
Common questions
- How do I add family to an event? Open the event → Share event → send an upload link. They add photos from their browser; no app or account needed.
- How do I cancel my subscription? On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions. Deleting your account doesn't cancel it.
- I changed phones. Where are my events? Sign in with the same Apple or Google account and they're all there; everything is stored with your account, not on the phone.
- How do I delete my account or some of my data? See Delete your account.
Our Privacy Policy explains what we collect and why.